Just a Dispatcher

by An Anonymous Dispatcher

You’re just a dispatcher. You know nothing, and you see nothing, so it can’t bother you.

Really? Dispatchers don’t see anything. They should all be fine.

These are just some of the things many dispatchers are told during their careers. On the surface, these comments may sound reasonable, logical, and correct. After all, they spend eight to twelve hours a day answering phones and responding to the radio, how bad could it be?

We are inside, typically in a climate-controlled environment. We can utilize a restroom when needed. We don’t get stuck on long perimeters. And we lack the face-to-face contact with the community we serve. It sounds easy…it sounds like the secretary that so many like to define us as being.

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